Frequently Asked Questions

We’ve answered the questions our patients across Chicago and the surrounding suburbs ask most often, covering what to expect at your visit, how insurance works, and how quickly you can be seen.

FAQs

What conditions do your specialists treat?

Our board-certified podiatrists treat the full range of foot and ankle conditions across 16 Chicagoland locations, including:

  • Ingrown toenails, fungal infections, and skin concerns
  • Chronic heel pain and plantar fasciitis
  • Sprains, fractures, and tendon injuries
  • Bunions, hammertoes, and other structural changes
  • Diabetic foot care and slow-healing wounds
  • Complex musculoskeletal concerns of the foot and ankle

With decades of institutional experience behind our practice, our specialists are equipped to handle everything from routine visits to complex, long-standing conditions.

Can a podiatrist help with foot pain caused by sports activities?

Yes. Our specialists regularly treat sports-related foot and ankle injuries in patients of all ages throughout the Chicago area. Rather than treating the pain in isolation, we evaluate gait and biomechanics to identify the underlying cause, whether that involves overuse, a structural imbalance, or an acute injury from training or competition. Depending on the findings, treatment may include:

  • Custom orthotics to correct a specific alignment issue
  • Physical therapy to rebuild strength and mobility
  • Activity modification guidance tailored to your sport
  • Bracing to support the area during recovery

Addressing a sports injury early typically results in a smoother, more predictable recovery.

What should I expect during my first foot and ankle evaluation?

Your first visit typically follows this process:

  • A thorough discussion of your symptoms, including when they began and how they affect your daily activities
  • A physical examination to assess swelling, range of motion, and tenderness
  • On-site digital X-rays, if your provider determines imaging is necessary
  • A clear treatment plan, explained in detail before you leave

Rather than referring you elsewhere for additional services, our specialists provide diagnostics, orthotics, conservative or surgical care as needed, and follow-up care within our own system, so your care stays connected from your first visit forward.

Do you offer non-surgical treatment options before recommending surgery?

Yes. Most conditions we treat are resolved without surgery. Before considering a surgical approach, our specialists typically recommend:

  • Custom-molded orthotics for structural support
  • Stretching routines and structured physical therapy
  • Advanced non-invasive treatment technology
  • Anti-inflammatory injections for joint or tendon irritation
  • Footwear guidance based on your foot structure

If surgery is ultimately recommended, your provider will explain the procedure and recovery process in full before any decision is made.

Can I get a second opinion on a foot or ankle condition or proposed surgery?

Yes, we frequently assist patients seeking a second look at a foot or ankle diagnosis. Our specialists will perform a comprehensive assessment, review your past medical records, and answer every question so you can decide what is right for you.

Do you accept my insurance, and how can I confirm my coverage?

We accept most major insurance plans, including but not limited to Advocate Health, Aetna, Blue Cross and Blue Shield of Illinois, Centene, Cigna, CountyCare, Humana, Medicare, Tricare East Region, and United Healthcare. Since coverage details vary by plan, we recommend calling our office ahead of your visit so our team can confirm your specific benefits.

How quickly can I get an appointment?

We hold daily open slots to accommodate same-week and same-day requests across our Chicagoland locations. In most cases, a formal doctor’s referral is not required to schedule an evaluation. For urgent concerns, call us for immediate availability options so you are seen without unnecessary delay.

Do you provide on-site digital X-rays?

Yes. Every Weil Foot & Ankle Institute location is equipped with on-site digital X-ray imaging, allowing your exam and imaging to take place during the same visit.

How will I receive my diagnostic test or imaging results?

Results are shared securely through our online Patient Portal as soon as they are available. We then schedule a follow-up appointment so your provider can review the findings with you and outline a personalized treatment plan.

How often should I visit a podiatrist?

Recommended visit frequency depends on your health status and activity level:

  • Generally healthy adults: an annual check-up, particularly if you use orthotics
  • Patients with diabetes or circulation concerns: at least one visit per year, sometimes with closer monitoring depending on risk and our focus on wound care and limb preservation
  • Active individuals: periodic evaluations to catch overuse patterns before they become injuries
  • Acute pain or a new injury: we recommend scheduling a visit promptly rather than waiting

Because same-day appointments are typically available, there is rarely a reason to delay care.

Ready to Feel Better?

Take the first step toward healthier feet and ankles. Schedule your appointment with Weil Foot & Ankle Institute today.